Terms And Conditions

Welcome to AirGetHelp! These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer” or “you”) and AirGetHelp regarding the use of our services. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

Use of Our Services

By using our services, you affirm that you are of legal age and authorized to enter into agreements. You agree to provide accurate and complete information when using our services and to comply with all applicable laws and regulations.

Nature of Our Services

AirGetHelp provides assistance to air passengers experiencing flight disruptions. Our services include facilitating claims for compensation due to delayed, canceled, or overbooked flights, and providing information on air passenger rights. We are not a law firm and do not provide legal advice.

Eligibility and Information Services

We assess the eligibility of your claim and provide information regarding your rights as an air passenger. Our goal is to determine if your claim meets the criteria for compensation under relevant regulations.

Compensation Service

Upon confirming eligibility, we assist in pursuing compensation from airlines on your behalf. This may involve negotiation, legal action, or settlement. We charge fees for our services, which are detailed in our fee structure.

AirGetHelp Plus Membership

Customers have the option to enroll in AirGetHelp Plus Membership for additional benefits and services. Membership terms, including subscription options and limitations, are outlined in a separate agreement.

Fees and Payments

We charge fees for our services, including a service fee and, if applicable, legal action fee. Payment is required upon successful receipt of compensation. We reserve the right to retain interest recovered from airlines to cover our costs.

Withdrawal and Termination

Customers have the right to withdraw from our services or terminate their membership within specified timeframes. Terms and conditions regarding withdrawal and termination are outlined in our policies.

Limitation of Liability

AirGetHelp strives to provide accurate and timely assistance but cannot guarantee outcomes or results. We are not liable for any losses or damages incurred as a result of using our services, except where prohibited by law.

Amendments

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for changes.

Contact Us

If you have any questions or concerns about these Terms, please contact us.

By using AirGetHelp’s services, you agree to abide by these Terms and Conditions. Thank you for choosing AirGetHelp.