Policies for every department of any country keep changing & implementing. So you need to be updated with the changed policy in any field before diving into it. Keeping this in mind, we have brought a travel change policy for the travel agents. Suppose you are a travel agent or looking for the change policies of a KLM schedule change for travel agents.

It is quite difficult to change KLM schedules in Air France, Although following some of the necessary guidelines of Air France, you can easily change KLM schedules. Air France and KLM will help you in this regard. If you wish to change your schedule, you should first know the change policy for the klm schedule change.

For rescheduling flights Air France analysis itinerary, connection solution, and revalidation and reissuing of e-tickets possible. Customers can check details on PNR to make any changes they can check their details out there.

According to paragraph 4, IATA, that has implemented on 1 June 19, requires travel agents to

• A travel agent asks customers to share their details with Airlines. If they agree to do so, you can share their information, such as their mobile number and email address, by using SSR CTCE or, in CTCM, mentioning the country code of the mobile number.
• Cover each detail of filling in the customer information, such as individual or group status.
• If the customer refuses to share their information, the travel agent must tell them they cannot receive any information regarding irregular operations or schedule changes.
• The travel agent should indicate in the PNR that the customer is not interested in sharing information with the airlines.

This policy applies to all airlines, including Klm.

An airline booked a ticket on 057 (AF) or (074) klm ticket stock.

When you are canceling a flight or rescheduling a flight, this policy applies to any airline. The status of the customer PNR will be Updated with UK and TK status. This is the airline industry’s way of messaging.

Schedule change guidelines

• If you want to change your customer schedule or book a seat.
• Book the lowest class of the same or another cabin because the charges may apply for rebooking.
• The duration of the customer’s stay may be preserved.

Rebooking guidelines

If you are rebooking the ticket, confirm the date to avoid rebooking cancellation again because another cancellation may be highly charged. Contact airlines if they are ready to make the whole process by just providing them with customer e-tickets, then provide them e-tickets they do by themselves. If the customers are not shown their personal information on PNR, then they tell you to do it by contacting them. If you have that, collect the personal information and put the information on SSR with an e-ticket. Rebook the seat of the lowest cabin.

• Refund guidelines for rescheduling all flights
• If you cancel the flights, charges may apply. Charges vary on airlines. If we talk about KLM flights, they charge less than others. You might be thinking that.

How can I get a refund?

Suppose you are canceling or rescheduling the customer flights with an emergency compulsion. You need to provide proof that it is documented. By doing this, you will get a refund. Many people cancel their flights due to compulsion, but they cannot provide strong proof to their travel agent to prove to the airlines that it was their compulsion. So remember when you are canceling the flight for any reason. Write them a short para refund by telling them your client’s compulsion. If they are convinced with the provided letter or proof, they will make a refund.

Guidelines for re-issuance of an e-ticket

Suppose you have some days left with the flight date. Especially 14 days earlier, call the airlines to issue an updated e-ticket by requesting them. You can put a new date of your customer’s choice. Always do this process earlier than the flight date. Because with updated change policies, you cannot make it later. It is the best way to reschedule the client’s flight.

The last time the flight date is earlier, they can use the confirmation link or send a mail to the same mail address by requesting a reschedule.

Conclusion

You may get every detail about the policies of a KLM schedule change for travel agents. We covered the implemented policies in this article fully if you have any questions about this policy