Finding out that the American airlines non-refundable flight you booked months ago on American Airlines can no longer be taken is never a fun experience. But before you assume that money is lost forever, know that American Airlines does offer options for flight credits and redepositing the value of unused non-refundable tickets. Here’s what to understand about the policies and opportunities for getting at least some deal back with American Airlines.
When Are Flights Considered “Non-Refundable”
Non-refundable tickets are usually the most affordable flight options, but they have strict restrictions if your travel plans change. According to American Airlines policies, basic economy and other discounted fare classes are typically non-refundable and non-changeable.
You booked a non-refundable fare if:
- You purchased a Basic Economy or Discount Economy ticket
- Your receipt or itinerary says “non-refundable.”
- You did not pay extra for a refundable fare class
Non-refundable tickets cannot be canceled for a full refund to the original payment method. However, flight credits and redeposit options are still available in many cases.
Flight Credit Options with American Airlines
If your non-refundable American Airlines flight must be canceled, requesting a flight credit is the best way to redeem some value. Here are flight credit policies to understand:
Credit To Description | Flight Credit | Travel Voucher | Trip Credit |
Issued for | Unused or canceled tickets | Paper voucher | Compensation, refunds, and remaining value when exchanging Flight Credit |
Valid for | Non-award trips* | Flights only* | Non-award trips starting in the U.S. and select countries* |
Maximum per reservation | 1 booked on aa.com; contact Reservations to book with more than 1 Flight Credit | Up to 8 | 8 for up to 9 passengers booked on aa.com; contact Reservations for more than 9 passengers |
Who can use it | Same passenger named on the Flight Credit | Travel Voucher holder to book travel for anyone | Trip Credit holder to book travel for anyone |
Expiration | Travel must begin 1 year from the original ticket date | 1 year from date issued | 1 year from date issued, unless otherwise listed |
How to redeem | Find your trip on aa.com to book** | Contact Reservations for information on ticketing options in your country | Book your trip on aa.com |
- Credits are issued in the total amount you paid for the unused non-refundable ticket.
- Credits from non-refundable tickets can be used to book future American Airlines travel within a year of the original ticket issue date.
- A fee applies for cancellations made after scheduled departure, usually $150 per passenger.
- Anyone can use credits; they are transferable between people.
- Taxes and fees will need to be paid again on the new booking.
- The remaining balances expire if the new booking exceeds the total credit amount.
If you cancel before the scheduled flight and rebook in the allotted timeframe, you can fully use flight credits from non-refundable tickets with American Airlines.
When Can Non-Refundable Tickets Get a Refund?
While non-refundable airline tickets usually only offer credits, there are a few exceptional cases where a refund to the original payment method may be allowed according to American’s policies:
- Government bans on travel prevent you from taking your flight.
- American Airlines makes a significant schedule change or cancels your flight.
- You or an immediate family member has a severe medical emergency or death in the family.
- American Airlines will need to provide documentation to determine if the situation qualifies for a refund exception. Timing, circumstances, and verification requirements must meet airline policies.
Using Credit Card Benefits
Paying for your original non-refundable American Airlines ticket with certain credit cards can also open options for getting your money back. Many premium travel credit cards have trip cancellation or interruption benefits that will refund your flight cost if the reasons match their coverage criteria.
For example, the Platinum Card from American Express offers trip cancellation coverage for sickness, injury, death in the family, and more. Other cards, like the Chase Sapphire Reserve, also provide trip interruption insurance benefits.
Pay the original airfare with the eligible card and file claims promptly to take advantage of this non-refundable ticket refund option. There may be deductibles and claim limits as well.
Should You Purchase Refundable Tickets?
The best way to avoid getting just credit when canceling American Airlines flights is to book refundable fares. Prices will be higher, but fully refundable tickets offer the most flexibility.
You’ll pay more, but the perks of refundable airfares include the following:
- Full refunds back to the original form of payment when canceled ahead of travel.
- Ability to get a refund after travel has started in some cases.
- Make unlimited date changes without fees in most cases.
If your plans are uncertain or you want peace of mind, consider American’s refundable flight options.
Tips for Redeeming American Airlines Flight Credits
While non-refundable flight credits aren’t ideal, you can maximize their value by:
- Using them as soon as possible before they expire within a year.
- Checking regularly for sales and discounts to get the most flights for your credits.
- Transferring to other travelers if you end up not flying American Airlines soon.
- Considering upgrades to business class with credits since no extra cash is required.
FAQ About Non-Refundable Flight Credits
Can a non-refundable ticket be refunded to my initial payment?
The standard policy is only flight credits, not refunds when canceling a non-refundable fare. Only exceptional cases like serious medical situations may qualify for a refund.
Can I use a credit from one person to book tickets for a different passenger?
Anyone can transfer or use American Airlines flight credits; they are not tied to the original passenger.
What if I use my flight credit after it expires?
The remaining value is, unfortunately, forfeited if a credit expires before you rebook travel. Be sure to use credits well within expiration windows.
⦁ Can I use a credit from one person to book tickets for a different passenger?
Anyone can transfer or use American Airlines flight credits; they are not tied to the original passenger.
While non-refundable flights may be restrictive if you need to cancel, options like flight credits can help recover some of the value. Understanding American Airlines’ policies for credits, refund exceptions, and expiration windows allows you to maximize their use. Consider refundable fares or travel insurance if you need more flexible cancellations.